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Spa Etiquette
What to wear…
Cozy robes and slippers are provided for our
guests receiving spa services. Most massage and body treatments
are enjoyed without clothing, although undergarments may
be worn if preferred. During body treatments, you may
choose to either wear an old bathing suit (some
treatments will stain fabric), disposable panties which
are provided, or without any clothing. Male guests
receiving body treatments are requested to wear an old
swimsuit. Most importantly, wear what is comfortable for
you. Our licensed therapists are trained to drape you
discreetly and to protect your privacy at all times.
Jewelry…
We recommend that you leave valuable jewelry
at home. If you do remove your jewelry during your visit
with us, you may either lock it in your locker or keep
it with you in your purse during treatments. We are not
responsible for lost or stolen personal items.
Gratuities…
Gratuities are left to the discretion of our
guests. Gratuities are not included in the price of our
services nor are they included in any of our Gift Cards
unless specifically noted. A 20% gratuity is customary.
Children…
Our spas are created to be an oasis of peace
and tranquility for adults. The minimum age requirement
to receive spa services is 12 years of age. We love
children and we don’t like to see them refrained from
their natural movements and freedom of expression and
exploring. However, our spa environment is not an
appropriate place for children. We ask that they are
properly attended to elsewhere while you visit the spa.
Tranquility Lounge…
Our spa tranquility lounge is a place to
relax and unwind before and after your spa treatments.
We encourage you to take a few moments after your
treatments in the tranquility lounge to enjoy the
experience, have a cup of herbal tea and allow yourself
to awaken gently. To preserve this peaceful atmosphere
for all of our guests, we ask that you speak softly and
refrain from using cell phones while in the spa.
Cell Phones & Pagers…
To respect the wishes of all of our clients,
we request that all cell phones and pagers are turned
off during your visit. Cell phone use is
not permitted in the spa.
Arrive 15 Minutes Early…
This gives you a few minutes to check in at
the reception desk, change into a robe, use the
restroom, and fill out the appropriate questionnaire
according to what services you are receiving.
Allow Relaxation Time AFTER
Your Service…
To receive the full benefit from your spa
visit, allow yourself 15 to 30 minutes after your spa
treatment to relax and gently awaken. Feel free to enjoy
a cup of herbal tea in our tranquility lounge or
leisurely walk around the Town Center. Our everyday lives are
so hectic and busy that you may be surprised how relaxed
you are after your treatment. Certain services in
particular REQUIRE some quiet time afterward to “come
back to reality” such as the Soothing Hot Stone Massage, Shirodhara and Raindrop Therapy. We recommend not
driving immediately after receiving these services!
Health Concerns…
Please let us know when you schedule your
appointment if you are pregnant, have allergies, have
recently been injured or have health concerns so we can
advise you of the best choice of spa treatments.
When you arrive at the spa, you will be asked to fill
out a health questionnaire. This will allow us to
customize your treatment and make sure all methods used
support your health and never cause harm.
Treatments with heat are not advisable for pregnant
women or guests with heart conditions or high blood
pressure. Body treatments are not advisable for pregnant
women or guests who have difficulty lying flat or
turning over on the treatment table. If you have a cold
or flu, we recommend you reschedule your spa treatments
since massage of any kind, including massage in our body
treatments and facials, increases circulation and the
release of toxins. This combined with an immune system
that is already overtaxed could make you feel MUCH
worse.
Alcohol & Recreational Drugs…
Guests who have consumed alcohol or
recreational drugs are not permitted to receive
services. Massage of any kind increases circulation and
speeds the delivery of these substances throughout your
system. The effects of alcohol or drugs is greatly
intensified by massage, not only making you feel
intoxicated but also often making you feel nauseas and
dehydrated, and can cause vomiting and severe headaches.
Please be aware that consuming any of these substances
within 24 hours after a massage can also have these
effects.
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